In terms of service to our clients, we see ourselves providing the same (if not more of a personal service) as a high street agent. However on a fee basis, we are able to offer substantial savings on a high street agent and a far more bespoke service than an online agent. High street agents give you the full service from point of offer through to completion, a basic service from an online agent will generally just advertise your property online leaving you to manage your sale progression through to completion. We offer the full service of the high street agent, but without their overheads which enables us to pass the saving on to you - the client. Getting the offer is the easy part, the rest of the hard work happens in-between.
Fixed fee of £2500 *
Virtual tour of your property
5% of fee donated to a charity of your choice
Message group chat set up to keep you, the seller, constantly up to date
Weekly report on progress
Property advertised on Rightmove and OnTheMarket
No sale, no fee
NO CONTRACT TIE IN PERIOD (Just 30 days notice required)
* For properties in excess of 2000 sq ft, there is an additional £600 admin fee
This is quite simple. Some agents may tie you into a fixed contract for anything up to 4 months! That's a third of the year you cannot change agent if you are unhappy! My ethos is quite simple, work WITH me. If you don't like what I'm doing, talk to me, let's resolve it. If you simply don't want to use me, then feel free to walk away, no hard feelings. You have to feel comfortable with your agent and work with them. It is not a good work ethos to be with someone you just don't want to be with and can create ill feeling. We don't want ill feeling. All we ask for is a 30 day notice period.
This is so important! I mean, you want to know right? And you want to know immediately? Waiting a day, two days is just unacceptable. There is nothing worse than having made your home pristine/show home ready for a viewing and then you hear nothing! I feel this is discourteous! My pet hate! I've been there. Even if it's "unfortunately it's not for them, they didn't like the main road, size of garden" etc etc, then at least you know. You don't spend the rest of your day/evening or even weekend wondering. So you will always receive my initial thoughts followed with a phone call to the viewer and their actual feedback.
Communication is Key...
I will provide you with a weekly update/report on how many clicks we've had online for your property, how many enquiries, phone calls, viewings and we will assess week by week if the marketing is going as we would like it to. We will jiggle the pictures around, discuss tactics and ways forward if we are still not under offer. When you ARE under offer, this weekly communication will change to an update on contact with purchaser, solicitors, estate agents in the chain and any other relevant information. But don't forget, you can always contact me including via a quick text in the group chat we set up.
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Our mission statement is to change your perception of Estate Agents. We genuinely care. We love the warm feeling we get when clients complete and move and are happy with our service! We feel the future of our business is how you experience our service. Happy clients = good reviews. Hence why we don't want to tie you into any contract. We don't WANT you moving agents, so will always work to provide you a service where you feel "why WOULD you move?" That's our aim, that's our mission.
Quite simply we want to make your move as stress free as possible when carrying out one of the most stressful times in anyone's life. Communication is our strong point. We like to think we go above and beyond expectations within the Estate Agency world. We want to change peoples' perception of Estate Agents who are in the top 5 disliked areas of business! With no contract tie in period (just 30 days notice) and a low fixed fee, what do you have to lose?
